TERMS & CONDITIONS
Complimentary WI-FI throughout the hotel
Complimentary Access to the Gym, Sauna, and Jacuzzi.
CHECK-IN AND CHECK-OUT
Check-in time: 2 pm; check-out time: 12 noon.
In case the Guest would depart earlier than the above mentioned departure date, the hotel reserves the right to charge one room night.
CANCELLATION
The Reservation is kept until 6 pm one Day prior to the expected Date of Arrival unless guaranteed by Credit Card (Visa, MasterCard or American Express). Cancellation without penalty is accepted until 6 pm one day prior to Arrival.
PAYMENT
Room rates are to be paid only in the national currency of Ukraine (UAH) converted from EURO, using the official daily Exchange Rate of the First Ukrainian International Bank on the particular date of stay. All rates are provided with VAT included.
DEPOSIT
Please note that Сash Deposit or a Credit Card Preauthorization will be requested upon check-in for the amount of not less than UAH 2000 per day of stay to cover eventual extra services.
TAXES
City tax is calculated as 0.4% for domestic & 1% for inbound tourism from the minimum wage established in Ukraine per person per day of stay, UAH 28.40 & UAH 71 respectively.
THE OPERA HOTEL INTERNAL RULES FOR ACCOMMODATION AND PROVISION OF OTHER SERVICES